The More Information tab provides the Internet addresses of associations, government agencies, unions, and other organizations that can provide additional information on the occupation. Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers. A retail manager's goal is to maximize productivity. Specifically, we test relationships between three aspects of a work environment (centralization, support from coworkers in retail work environments, and a firm's degree of customer orientation) and retail employees' SOCO. Brand environments, or customer success centers, are designed to facilitate the exchange of ideas between prospects, customers and company experts; to solve problems or to uncover valuable business opportunities. During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register. Enabling the future of circular retail. Customer service representatives interact with customers to handle complaints, process orders, and answer questions. These estimates are available for the nation as a whole, for individual states, and for metropolitan and nonmetropolitan areas. The retail industry employs more people than any other industry sector in Australia - about 15% of all jobs. 30 problems only people that work in retail will understand ... 16 harsh but true things you wish you could say to that idiot at work. We are taking questions ahead of time (submit them here), as well as answering some questions on the spot. A free inside look at company reviews and salaries posted anonymously by employees. There is also a salary info tool to search for wages by zip code. In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays. On busy days, you might find that you're being pulled in 20 different directions -- from the customers, your coworkers and higher-ups. The projected percent change in employment from 2019 to 2029. Lack of Job Security. Recruiting and supervising staff 3. Retail environments are pushing consumers to appreciate hedonic aspects of consumption. It does not include pay for self-employed workers, agriculture workers, or workers in private households because these data are not collected by the Occupational Employment Statistics (OES) survey, the source of BLS wage data in the OOH. CCTV can help act as a deterrent and direct security staff to where they are needed. a varied working environment. I think this type of environment, where you can live, work and play, is the way to go. People are keeping their cars longer and are buying new cars less often. If your closest pal works at a dental office, you might find yourself envying her straightforward schedule. Employment projections data for retail sales workers, 2019-29, Office of Occupational Statistics and Employment Projections. In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts, which may include notifying security guards or calling police. Insurance sales agents contact potential customers and sell one or more types of insurance. Category not applicable for most anticipated work tasks. Retailers are finding new ways to offer customers something unique or special in order to encourage traffic to physical stores. In May 2019, the median annual wage for all workers was $39,810. Percent change in employment, projected 2019-29, Note: All Occupations includes all occupations in the U.S. Economy.Source: U.S. Bureau of Labor Statistics, Employment Projections program. Food and beverage stores are next, at $746 billion. No activity in Retail Businesses can occur without meeting these sector specific COVID-19 workplace safety standards for Retail Businesses. information you provide is encrypted and transmitted securely. Likewise, those who sell auto parts may be instructed on the technical functions of various parts, in addition to sales technique. Many sales workers work evenings and weekends, particularly during holidays and other peak sales periods. Note: Most retail work tasks are associated with lower (caution) or medium exposure risks; see the other columns of this chart. Because the end-of-year holiday season is often the busiest time for retail stores, many employers limit sales workers’ use of vacation time between November and the beginning of January. Explore resources for employment and wages by state and area for retail sales workers. Sales targets may seem unreachable. There are two types of retail sales workers: retail salespersons, who sell retail merchandise, such as clothing, furniture, and automobiles; and parts salespersons, who sell spare and replacement parts and equipment, especially car parts. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties. Working as a retail salesperson typically The largest employers of retail salespersons were as follows: Most retail sales work is performed in clean, well-lit stores. On this page you will find a list of ready made CV templates that are very useful to anyone interested in a career in the retail industry. In your assessment you should have particular regard to whether the people doing the work are especially vulnerable to COVID-19 . Last Modified Date: These positions often require workers with extensive knowledge of the product and excellent sales skills. We really give you the tools to eventually be able to run your own store! Apply to Retail Sales Associate, Customer Service Representative, Sales Associate and more! I find that I work best in an environment that is empowering and positive, no matter what the work is that I'm doing. Does being a retail salesperson require frequent time pressure to complete tasks? In America alone, 1 out of every 4 jobs is retail oriented. When you are asked about work environments, your best bet is to try to stay relatively neutral, since at this stage in the interview process, you don't know what it would be like to work for the company.It’s a good idea to maintain that you are flexible and adapt happily in any environment. at https://www.bls.gov/ooh/sales/retail-sales-workers.htm (visited January 14, 2021). Lighting Research & Technology 2010 42: 3, 331-343 Download Citation. Lighting in retail environments: Atmosphere perception in the real world. They must start each new sales attempt with a positive attitude. The Global Dialogue Forum on the Needs of Older Workers in relation to Changing Work Processes and the Working Environment in Retail Commerce was held at the International Labour Office in Geneva from 21–22 September 2011. You may also find that some of the controls in the working practices and training sections will help reduce the risks linked to job design. The largest employers of parts salespersons were as follows: Automotive parts, accessories, and tire stores 43%: Automobile dealers: 22: Wholesale trade: 21: Other motor vehicle dealers: 4: Repair and maintenance: 4: Retail salespersons held about 4.5 million jobs in 2018.